How it works
What the order form asks for, and why
There are seven required fields and a photo minimum. Everything else is optional and simply leaves that part out of the video.
Start to finish
- You fill in the order form and upload the photos. It runs in the browser and nothing is charged.
- The order is checked as you submit it. If a field is missing or there are too few usable photos, you are told everything that is wrong at once, not one thing per attempt.
- We email you an invoice for the package you chose.
- You pay, and the turnaround clock starts. Delivery is inside 12 to 24 business hours.
- The videos, the thumbnail, the script and the manifest arrive as a download link.
The seven required fields
| Field | Why it is needed |
|---|---|
| Street address | the street line, shown in the address overlay |
| City | the city, spoken and shown |
| State | the state, spoken and shown |
| List price | the list price as a number, formatted for the price beat |
| Bedrooms | bedroom count, spoken in the specs beat |
| Bathrooms | bathroom count, spoken in the specs beat |
| Interior square feet | interior square footage, spoken in the specs beat |
These seven are the ones spoken or shown in the video. Without any one of them there is a hole in the edit, so the order stops rather than starts.
Optional, and worth filling in
- ZIP code, so the full address line reads properly.
- Lot size, year built and property type, each of which adds its own moment to the video.
- Features, one per line, which become the features section.
- The listing description, which is quoted word for word and is the single biggest difference between a flat video and one that sounds like your listing.
- The listing page URL, recorded so the order can be traced back later. It is never opened.
Photos
At least 8 usable photos. They are used in the order you upload them, so put the exterior shot you want to open on first.
A file counts if it is a JPG, PNG or WebP of at least 4,096 bytes. Anything smaller than that is a preview image rather than a photograph, and it will not hold up at full screen. The form tells you which files did not count and why, before you submit.
A large photo is resized in your browser before it is sent, so a slow connection does not stall the upload. Nothing is cropped and nothing is retouched.
Compliance stays with you
Your MLS rules, your brokerage rules, fair housing law and your state advertising rules all apply to the finished video, and you are the one who knows which of them you are under. An unbranded version is included at no extra charge for any service that requires one.
Because the narration only quotes your own description and the fields you entered, the video makes no claim your listing did not already make. It also inherits any claim your listing did make, so read the script before you post it.